Présentation de l'entreprise
Mission proposée
Primary Purpose
The internship is aiming at giving the internship student a good general understanding of all aspects of managing a tourism operation from vehicle preparation to guest services and revenue generation. The student will be involved in all day-to-day operational activities, administration and aspects of guest services, including ancillary sales and complaint handling. Insight into the working environment of a tourism operation will give you a better understanding how your theoretical knowledge gained at school/university applies to real business and it will also assist you in your future job search.
Program overview
The program involves projects across all Guest Services and Operational functions:
- Assistance with daily branch operations activities including vehicle preparation and inspection, yard set up, workshop management etc.
- Face-to-face guest services, including ancillary product sales, rental agreement preparation, vehicle show-through and complaint handling/conflict resolution
- Assistance in branch projects as they arise, e.g. regional and local marketing projects
- Assistance in all aspects of safety and risk management
Profil recherché et exigences du poste
The successful student will possess:
• An advanced level of the English language skills, both verbal and written
• Basic understanding of tourism and/or business operations practices
• Strong attention to detail with the ability to work to deadlines
• Excellent communication, guest service & people skills
• Intermediate computer skills
• A pro-active and positive attitude
