Présentation de l'entreprise
Mission proposée
Job Description:
The front desk at our first-class boutique hotel is the soul and center of our hacienda.
Our receptionist plays a vital role in receiving our guests in a personal way, introducing them to our unique property and all the amenities it offers. They are both host and receptionist, and the coordinator of all the many aspects of a first-class reception as well. The intern will get an in-depth training (both on-site as well as access to video training), and will gain a profound knowledge of the different aspects and requirements of the front desk. The candidate will learn how to handle guests' arrivals, check-in and check-out procedures, guest invoicing, management of guests' requests, flight handling, creating daily reports which will be shared with other departments.
We usually employ between 6 to 8 interns from Europe and USA, who rotate between front desk, restaurant and housekeeping departments during their internships. Pucón is a lively and active small village with lots of adventure and incredible landscape - such as 1000-year-old monkey puzzle trees forest, 6 majestic volcanoes, incredible white-water rafting, kayaking, horseback riding, trekking and much more. We very much look forward to welcoming the candidates to our small team of highly professional employees.
Profil recherché et exigences du poste
Requirements:
Education with a focus on hospitality, gastronomy and tourism
Good Spanish & English knowledge
Professional appearance & excellent communication skills
Reliable & responsible
Passion for customer service and hotel management